Terms and Conditions


Once you have access to buy DTH online for your house or any other place, you automatically enters in the agreement of terms as well as conditions of Buy New DTH Connection. It is requested to read the agreement carefully to proceed in the process of buying DTH online. In case, if you have started our website to use then you are bound to go along with the terms and conditions of our company. However, if you do not wish to be bound with our company terms and conditions then do not access the website.


Modification of terms of use


The company has all rights to change the conditions of using this website at any point of time. However, even if you are continuously using our website and its services then it would be stated that you are comfortable with the terms and conditions. It is requested to user that they should check terms on every visit.


Your account


The registration of a new user on this website is absolutely free. Hence, by using our site you would be responsible to maintain the confidentiality of your account, password and username. It would further restrict the access to your computer. However, you would be responsible for all the activities initiated from your account.


Our website provides services or products for all adults and children who have need of these services. In case, if your age is less than 18 then you should operate our website under the guidance of your parent or guardian. Our site has gained all rights to refuse the service or product, block the access, terminate the account, modify or remove content, cancel order and modify privileges on its sole discretion.


Communication – Comments, reviews, suggestions or any other content


Every user is free to leave his reviews and comment on services or products or they can post any other content on our website unless it is not legal, threatening, infringing, and defamatory. We reserve all the rights to delete, change, edit or modify this type of content thought it usually does not review the content. We also hold the right to your posted content and you grant us a royalty free right for using, publishing, modifying, distributing, translating and displaying such content with the help of any media.


Users can communicate with our experts through support system, emails and other mediums listed on website. Hence, by communicating with use users agree to be communicated back via electronic means. In addition to this, we might send occasional notices, offers and alerts to you with the email or social media like Twitter, Facebook and Pinterest.


Information use on website


Neither any third party nor we do provide guarantee or warranty as to the performance, accuracy, suitability, timeliness or information offered in this website for any specific purpose. You might acknowledge that information may contain errors or inaccuracies. However, we exclude liability for any such errors to the fullest extent as permitted by law. We might not be liable for the use of information on this website by you as it is entirely at your risk. It is user’s responsibility to make sure that information or service provided through this website meets your particular requirements.


Use of search results and search functionality


The functionality of search available on our website is based upon the best effort basis. While we always try our best to make sure that high quality of search results are available. We do not provide any guarantee that the available search result is up to date and accurate. The estimated monthly cost as well as costs shown in website is estimated. We would not be responsible for any change in your actual bill as it depends upon your plan, operator and usage. The plans available on our website are not guaranteed. We would also not provide any guarantee related to the comprehensiveness of plans available on our website.


Buying services


We might sell you products, services as well as compared plans. Hence, any such sale through the help of third parties would be at risk of buyer only. We do not provide any kind of warranty or guarantee on such kind of sales. We might sell you services that we compare through third parties or directly. We would not be responsible for the failing of the third party vendors.




Prices that are mentioned on our website can be changed without any notice. We would request the users to verify the special packs or recharge vouchers that are applicable for their region before recharging.




All the payments should be received by our company before delivering the product or service. The same rule also goes for the recharges of DTH connection. There are multiple payment methods such as debit cards, credit cards, net banking and Paytm. Hence, existing payment options can be removed or new could be added depending upon the availability. This is dependent upon the service availability from the respective facilitator or payment aggregator or even bank itself.


The charges related to purchase made by you would be applied to debit cards, credit cards, voucher codes or any payment option. We would not charge any kind of additional charges from you. We would provide the summary of order in the format and might get change as it fit to the clients. However, the same could be accessed easily by logging into the user account on our website. Every payment for bill payments and recharges should be made in INR using the authorized payment mode only.


Return and Refund Policy


Return and refund policy is only valid before delivery of product or services. However, one can also return and get a refund before the installation of DTH connection.


Delivery Charges


The price for cash on delivery option might vary for every place and product where it is installed. However, in some exceptional cases, the service provider might request some additional charge for wire that need to be borne by the customers during the installation time. The payment would be collected after the installation and activation of DTH connection for COD customers.




It is allowed for a user to cancel the order at any point of time before installation and delivery of product by calling out the customer care of our company. The order would be cancelled but the refund process would take up to 7 to 10 working days. We have right to cut 5 percent transaction charges from the refund amount in case of cancellation.




This site might have links to other websites and they are operated by third parties. These links are usually provided for convenience of the user and as an additional avenue of access to the information contained in those websites. We have not reviewed the information of other websites and we would not be responsible for any content or information regarding products or services that might be offered by these companies. There would be different conditions as well as terms that might be applied in using any of the linked website. The Buy New DTH Connection would not be responsible for any damages, liabilities or loss raised as a result of using any of these websites.


Information You Submit


You should know this that you would be responsible for any information you are submitting via website. You might not use a false email address or other identifying information as it may impersonate any person or entity or otherwise it would mislead as to the origin of any content. All the personal information provided by any user would be handled according to the online privacy policy of the website.




The Buy New DTH Connection might regularly provide you with the communication and notices by regular mail, email or alert or its site or by other means. You should send us notice by email address provided in the ‘contact us’ section.




In case of failure for enforcing any provision or right of this agreement would not mean a waiver of such provision or right. It would be waived only if such a provision or right is provided in writing by the company. The home page banners of website are subject to marketing and the products might vary.


Violation of the agreement


In case, any term of the privacy policy and use is violated we could authenticate or verify any information provided by you. This could be done if it is found to be a harmful action for you, other users and our website along with its affiliates. We in the sole direction for any reason or no reason have the right to suspend or terminate your account. We could also remove all or some parts use of services from your account at any given point of time. Hence, upon such action you would agree to stop using such kind of services.




You shall hold harmless and indemnify our owners, partners, agents, or employee for any demand, action and claim including the attorney fees. However, this would be made by the third party or imposed any penalty due, violation of law, regulations, rights and terms of any third party.


Trademarks and Copyrights


The logos, trademarks and service marks that are displayed in this website are unregistered and registered trademarks of The Buy New DTH Connection, its content providers, third parties and licensors. Hence, all of these logos, trademarks and service marks are the properties of their respective owners.


Governing Law


This agreement should be constructed in and governed by the accordance with the Indian laws without any reference to conflict of laws disputes and principles. Here to the agreement need to be subjected to the exclusive jurisdiction of the court.




The use of our website is at your sole risk and our site is based on an “As Available” or “AS IS” basis. We have all the rights to terminate or restrict your access to our website, products and services. The information presented on this website is accurate, completely and it is updated timely. Buy New DTH Connection does not create any kind of guarantees or warranties for any service or product listed on site.


Contact us


If you have any query, confusion or suggestions regarding the terms and conditions of our company then you are free to contact us or mail us. You need to fill out the contact form and our expert team would coordinate with you as soon as possible.

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